Return and Warranty Policy
Due to the differences in our products, there are different return policies associated with each one. The policy for each product line is listed below.
STAIRLIFTS
Stair Lifts are semi-custom made products as the track is cut to the length of your staircase.
LIFT CHAIRS
To return a lift chair call us at 1-800-922-3659. A return authorization form will be sent to you. Return the completed form and we will issue you an RA number and advise you on the best way to ship the product. Specific return policies are below:
Bath Lifts & Walk In Bathtubs
Bath Lifts and Walk-In Bathtubs are non-returnable because of the sanitation issues involved. No exceptions.